Last updated: November 2025
Vikasana Retreats (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book a retreat with us.
1. Who We Are
Vikasana Retreats is a wellness collaboration based in Alicante, Spain, offering yoga and Ayurveda retreats and related services.
You can contact us at:
Email: [email protected]
2. What Information We Collect
We may collect and process the following information:
a. Information you provide directly:
• Your name, email address, phone number, and postal address
• Booking details (e.g., retreat dates, accommodation type)
• Health or dietary information relevant to your retreat participation
• Payment details (processed securely via our payment provider)
• Any communications you send us (email, contact form, etc.)
b. Information collected automatically:
Website usage data (IP address, browser type, pages visited, time on site) via cookies and analytics tools.
3. How We Use Your Information
We use your personal data to:
• Process and confirm your retreat booking
• Communicate important information about your booking and retreat experience
• Respond to your enquiries or requests
• Manage payments and invoices
• Send updates or newsletters if you have opted in to receive them
• Comply with legal and tax obligations
• We will never sell your personal information or share it with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
• Contractual necessity: to provide retreat services and manage your booking.
• Consent: when you opt in to receive newsletters or marketing emails.
• Legal obligation: to meet tax, accounting, or regulatory requirements.
• Legitimate interests: to improve our services and manage communications.
5. Data Sharing and Third Parties
We only share your data when necessary, for example:
• With trusted service providers (e.g., booking or payment platforms, email services) who help us operate
our business.
• When required by law or public authorities.
All third parties are required to keep your data secure and only use it according to our instructions.
6. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes described above or as required by law (e.g., accounting records).
After that, your data will be securely deleted or anonymised.
7. Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent (for example, to unsubscribe from emails)
• Object to processing or request data portability
To exercise your rights, please contact us at [email protected].
8. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can control or disable cookies through your browser settings.
9. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
However, please note that no online system is entirely secure, and we cannot guarantee absolute security.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on our website, with the “last updated” date shown at the top.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: [email protected]
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